1. Definitions:

In these general terms and conditions the following terms are defined as follows:

1.1 Kalf Kabelaring: Kalf Kabelaring, the online webshop for boats, located at [address] and registered with the Chamber of Commerce under number [Chamber of Commerce number].

1.2 Customer: A natural person or legal entity who places an order with Kalf Kabelaring.

2. Applicability:

2.1 These general terms and conditions apply to all offers, orders and agreements between Kalf Kabelaring and the customer, unless otherwise agreed in writing.

2.2 Deviations from these conditions are only valid if agreed in writing between Kalf Kabelaring and the customer.

3. Prices:

3.1 All prices on the Kalf Kabelaring website are stated in euros and include VAT, unless stated otherwise.

3.2 Kalf Kabelaring reserves the right to change prices at any time. Price changes do not affect orders already placed.

4. Agreement:

4.1 An agreement is concluded when the customer has placed the order and payment has been received by Kalf Kabelaring.

4.2 Kalf Kabelaring reserves the right to refuse an order or impose additional conditions on delivery.

5. Liability:

5.1 Kalf Kabelaring is not liable for damage caused by incorrect use of the delivered products.

5.2 Kalf Kabelaring's liability is limited to the amount of the relevant order.

6. Shipping:

6.1 Shipping times:
6.1.1 Hardware: Kalf Kabelaring strives to ship hardware orders within 3 working days after receipt of payment.
6.1.2 Cable Ring: Orders for cable rings are usually shipped within 10 working days of receipt of payment.
6.1.3 Small ropes: Orders for small ropes will be shipped within 5 working days of receipt of payment.

6.2 Shipping methods and costs: The shipping methods and associated costs are clearly stated during the checkout process. Any additional costs for international shipping will be stated before the order is completed.

6.3 Delays: In the event of unforeseen shipping delays, Kalf Kabelaring will inform the customer in a timely manner.

7. Collection of Goods:

7.1 By appointment: Collection of goods is only possible by appointment. Customers must contact Kalf Kabelaring to arrange a suitable time to collect their order.

8. Changes after Order:

8.1 Limited Change Possibility: For the products 'Cable mooring' and 'Mooring lines and other ropes', changes to the order are no longer possible after 4 hours after placing the order. Customers are advised to check carefully before completing the order.

9. Payment:

9.1 Payment methods: The available payment methods are listed on the website. Payment must be made according to the instructions provided.

10. Privacy and Data Protection:

10.1 Privacy policy: Customer data is treated confidentially in accordance with Kalf Kabelaring's privacy policy, which is available on the website.

11. Force majeure:

11.1 In the event of force majeure, Kalf Kabelaring has the right to suspend the execution of the agreement or to dissolve the agreement in whole or in part, without being obliged to pay compensation.

12. Applicable law and disputes:

12.1 Dutch law applies to all agreements between Kalf Kabelaring and the customer.

12.2 Disputes between Kalf Kabelaring and the customer will be submitted to the competent court in the district where Kalf Kabelaring is located.

13. Changes to the general terms and conditions:

13.1 Kalf Kabelaring reserves the right to change these general terms and conditions at any time. Any changes will be published on the website.

By placing an order, the customer declares that he has read and agreed to these general terms and conditions.